Arctangent Solutions Limited is committed to ensuring the safety and security of your information (personal) and we will be responsible for the personal information we collect and process to the extent it relates or connects with the provisions of our services. www.arctansolution.com the site is owned and operated by Arctangent solutions Limited. Arctangent solutions can be contacted at [email protected] about questions arising from our privacy practices.

This privacy policy explains how we should handle personal data we obtain about you, how we use it to serve you, how we share it and with whom.

Purpose

The purpose of this privacy is to inform users of our site of the following:

1. The personal data we collect
2. Use of collected data
3. Who has access to the data collected
4. The rights of Site user’s and
5. The Sites cookie policy

This privacy policy applies in addition to the Terms and Conditions of our Site.

Consents

By using our site, users agree that they consent to:

1. The conditions set out in this privacy policy and
2. The collections, use and retention of the data listed in this Privacy Policy

Personal data we collect

At Arctangent, we recognize the importance of your privacy and the sensitive nature of personal information. In line with the relevant Data Protection Laws applicable and in a bid to provide you with our services, we collect, process and retain various types of personal information about you, which may include, but are not limited to:

• Contact information: This includes your name, email address, phone number and like detail that allow us to communicate with you effectively.
• Identification information: We may collect government- issued identity documents; passport details and/or other forms of identification necessary to verify your identify and to fulfill applicable regulations.
• Financial information: In order to facilitate transactions and also provide financial services we may request and obtain bank account details, transaction history and other information necessary.
• Data collected automatically: By using our services, we may automatically collect information about your device. This may include but not limited to IP address, location, device type, browser information, hardware and software details, clicked links and content viewed.
• Data collected in a non- automatic way: we may also collect the following data when you perform certain functions on our site; Name (first and last), Age, Date of birth, sex, mail address, phone number and address.

This data may be collected using the following methods:

• Account creation: To create and manage your account, we collect account specific information such as your username and password.
• Communication information: we may retrieve information from your chat conversations, emails, phone calls or other forms of correspondence with us to provide and guarantee efficient customer support and to address any queries or concerns you may have.
• Cookies: we may use cookies to retrieve information about your browsing activities to enable us enhance your experience while using our services.

On our website, cookies are used primarily to give you a robust and more efficient use of our service as represented on our website. These are small text files that are stored on your device when you visit our website or use our service. Data collected on our site will only be used for the purposes specified in this privacy policy or indicated on the relevant pages of our site.

We will only use your data as disclosed in this privacy policy.

• Statistic record keeping: personal information that we collect or that is provided to us by you is stored in our tools created for this purpose where we need to share data with third parties, outside our organization, we will take steps to ensure that appropriate measures are put in place to safeguard privacy rights as guaranteed in this policy.

Personal information collected is retained as long as is necessary in order to manage our relationship with you and to fulfill the purpose (s) for which it was collected as permitted by law. At the expiration or determination of this period, your personal information will either be anonymized or deleted.

How we protect your personal data:

To protect you from inherent data threats, our website is strongly encrypted and all data entered and or collected is securely stored. While we take all reasonable precautions to ensure that user data is secure and that users are protect, there always remain the risk of harm. The internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

We do not knowingly collect or use data from children under 18 years of age. If we learn that we have collected personal data from a child under 18 years of age, the personal data will be deleted as soon as possible. If a child under 18 years of age has provided us with personal data, their parent or guardian may contact our privacy officer (DPO).

How to access, modify, delete or challenge the data collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here: [email protected]

Amendment and attractions

Arctangent solutions may update this privacy policy as is necessary from time to time to make modifications that reflects changes in our practices or legal requirements as it relates to data privacy policy these will not be done without notice of the material changes made and loaded to our website or through other appropriate means.

To remain updated on our periodic reviews, kindly review this privacy policy to stay informed about how we collect, use and protect your information.

Contact information

For answer to questions that may arise from the use, operation and application of this privacy policy, concerns or requests, please contact us at [email protected]

By using our services, you acknowledge that you have read and understood this privacy policy and agree to be bound by the terms and conditions.